We Stand Behind Every Blend.
We put a lot of care into every product we make, and we want every experience with Flavor & Blessing to be one you feel good about. If something isn't right with your order, we'll make it right.
Reach out to us at support@flavorandblessing.com with your order number and a quick note about what happened. We're real people, and we're here to help.
Damaged, Wrong, or Missing Items
If your order arrives damaged, or you received the wrong item, email us a photo along with your order number within 30 days of delivery. We'll send a replacement at no cost to you, shipping included, or refund the item to your original payment method within 5 to 10 business days. If something is missing from your order, we'll get it in the mail right away.
Quality Concerns
If a blend arrives with a broken seal, or anything about it seems off, stop using it and contact us immediately. We take this seriously and will replace it or refund it, no questions asked. Full ingredient lists for every blend are on our product pages and labels; if you have an allergen question before ordering, email us before you buy and we're glad to help.
Didn't Love a Blend?
Taste is personal, and we get it. If a blend isn't for you, email us within 30 days of delivery and we'll give you store credit for the item so you can try something that suits you better. No need to send anything back.
This is a one-time courtesy per customer, and it applies to your first jar of a blend, not repeat purchases of the same one. Because our blends are food products, we're not able to offer cash refunds based on taste preference.
Gift Orders
If you received a Flavor & Blessing product as a gift and something's wrong with it, email us with a photo and we'll replace it or issue store credit. The gift giver never needs to be involved.
Shipping
Original shipping costs are non-refundable except when we made the error or the item arrived damaged.
About Pre-Orders
Right now, every blend on our site is available by pre-order. That means we make your jars after you order them, not before, so nothing sits on a shelf losing its punch while it waits for you.
Your card is charged when you place your order, and that is what tells us how much to make.
When your order ships
Pre-orders ship by September 30, 2026. You will get a tracking number by email the day your package leaves us.
If we run late
We will email you before the original date passes, not after. That email will tell you the new ship date, or tell you honestly that we do not have one yet, and it will give you a way to cancel with one reply.
If you would rather not wait, you cancel and we refund you in full, back to your original payment method within 7 business days. If the delay stretches more than 30 days past the date we promised and we have not heard from you, we cancel and refund you automatically. You should not have to chase us for your own money.
Changing your mind
You can cancel a pre-order any time before it ships, for any reason or no reason at all, and get every dollar back. Email support@flavorandblessing.com with your order number and we will take care of it. There is no cancellation fee and no window you have to beat.
Once your order ships, our regular Refund & Return Policy takes over.
Questions before you order
Email us at support@flavorandblessing.com. We are real people and we would rather answer you now than have you wondering later.
Late or Missing Refunds
If it's been more than 10 business days and your refund hasn't appeared, check with your bank or card company first, since posting times vary. Still nothing? Email support@flavorandblessing.com and we'll sort it out.
Questions?
We'd love to hear from you.
Email: support@flavorandblessing.com
Last updated: July 2026
